GRAND Gasoline

Diane Powers 7 months ago

The worst customer service,my husband went into the station & prepaid inside with cashier but the pump was never turned on. When asked why she said the computer had froze on the pump, then why couldn’t she put the amount on another pump. Not an option, WOW. Paid for as shown on my bank account but no gas. Explain to me how it can be taken off so quickly but take days to be returned. Contacting Better Business Bureau!!!!!!!!!!!!!!😡

Nyima Tutwilder a year ago

Worst gas station ever you get a fill up on your gas, but you have to still pay for air. They’re never open in the morning time. The lady is always counting her teal and it’s random hours cause I come in to my job at random hours. Every time I come it’s something. I can honestly say that the store is very clean, but the customer service here is horrible horrible but I guess all customer service supposed to be horrible now days but I don’t believe in that. I believe that if you work in customer service, you should be able to communicate with the customers . All customer service areas customer service should come first. Having good customer service Makes the business thrive. But this will be another business. I have to put on yelp and no longer get gas from. I drive a truck I spent over $120 on gas. Yes one dollar shouldn’t be nothing to pay or be a problem but it is when I can go to another gas station with know problem. And please do not let me get on their employees that do not even understand the concept of me asking for a district manager number, they did not know what it was. Just horrible customer service

Jon Fast a year ago

Do not go here. This gas station has inaccurate pumps. I will be reporting them to the city bureau of weights and measures. The pumps run slow as well. I don't know if they are actively trying to rip us off or it's poor equipment.

van lewis a month ago

I believe affordable gas prices

Steve Brennan a year ago

Cheapest spot on the 580 Oakland corridor. 10 cents cheaper for cash. Easy to get in and out of from east or westbound directions. Caveat, it's busy during the usual hours, but never lines out of the lot or anything.