Circle K | Gas Station

Nathan Grow 6 years ago

Very negative experience at this Circle K. Pump card readers did not work; so had to pay in the store. The attendant charged money to my card for a full tank but sent the dollars to a pump where my car was not sitting. In the meantime, another customer filled up his tank with my money. The attendant refused to acknowledge his error, to refund the money, or to send the money to the pump my car was sitting at. When I demanded to speak with his manager, his manager spoke with him over the phone but would not speak with me and suggested I simply call the police if there was a problem. I'll deal with this through my bank, but I'd strongly encourage you to fill you tank at another station.

Kenard Crosby 5 years ago

I am appalled by the caviler attitude of this store, they try and make me the bad guy for wanting my change only 1-4 cents, but it's the principle of the matter. On several occasions I've been told we have no pennies, as if I'm supposed to take the short. I feel that they should take the short. Every store that I go to has change. The manager said " there's a shortage of change, don't you watch the news?" I feel that they aren't doing their due diligence and going the extra mile for their customers, if virtually every store has change why doesn't this one? A lack of regard for the customer, a spirit of not wanting to go out of ones way. Take the easy way out, pin it on the customer. There is more than one bank in this city, more than one currency exchange. This is a pull up for the manager, take the time to find another place to obtain pennies. This is a big city, when you find them buy $10 or &20 worth then continue to purchase small amounts every few days. This shouldn't be a constant problem It shows a lack of concern for your customers and whomever the business belongs to. Your response proves my point, "I just deal with my bank" & "you can fill up somewheres else". Irregardless of how it affects your customers. I'm trying to broaden you problem solving skills ( I see it as a problem of not having change for your clients). If a vendor had a shortage on products would you wait for them to get more or shop with another? Of course you'd use another vendor, because you don't want your customers to go elsewhere. In reality what you've said is essentially that you have no care for your customers satisfaction. As opposed to you making an effort to get out of your comfort zone to make them whole.

Atum a year ago

Bathroom still out of order…a year later.

Genise Tolayo 11 months ago

Horrible couldn’t even walk in to use the atm. The worker told me to go to a corner store

Wander_Woman 2 years ago

Not the cleanest store in the world but friendly efficient staff and easy check out. Loved having a slushie with my daughter for the first time in years. :)